office@northwoodgymnastics.co.uk
Terms and Conditions
Northwood Gymnastics. (NG)
ACKNOWLEDGEMENT OF RISK
It must be recognised that gymnastics is a sport that inherently involves an element of risk. By taking part in a class with Northwood Gymnastics you agree and acknowledge that:
(i) You are aware of the inherent element of risk involved in the sport and you accept responsibility for exposing your child or your children to such inherent risk whilst taking part;
(ii) You will ensure your child complies at all times with the instructions of the coaches particularly with regard to conduct in the gym when using equipment and the wearing of suitable clothing for the activity. As outlined in our club rules.
BRITISH GYMNASTICS MEMBERSHIP (INSURANCE)
All of our members are emailed a link to become a British Gymnastics Member. Purchasing membership and paying your British Gymnastics fees will be your responsibility. Please note that your Termly fees DO NOT INCLUDE your BRITISH GYMNASTICS MEMBERSHIP RENEWAL FEE. This is due for renewal on the first of October. I acknowledge that:
i) British Gymnastics Membership is your insurance to cover accidents in the gym and also provides many benefits to their members.
ii) Northwood Gymnastics do not collect these fees and process them. This will now be your responsibility.
iii) I understand that all British Gymnastics Membership expires at the end of September each year. Once expired my child is not insured and I need to renew my own BG Insurance via the British Gymnastics website.
iv) I understand if I do not renew my OWN British Gymnastics Membership each October, by the 1st, for Northwood Gymnastics, my child/children may not be admitted to the Gym at any of our venues and fees will be non-refundable.
CLUB RULES - all Gymnasts and Parents are expected to follow club rules.
MISCONDUCT
You understand that the Head Coach may exclude anyone from a particular session and evict anyone from the premises who refuses to comply with these Terms and Conditions or who misconducts themselves in any way or who causes damage or annoyance to other persons.
APPROPRIATE CLOTHING
Gymnasts must wear clothing appropriate for the gymnastics activities. Female gymnasts should not wear crop tops whilst training.
This clothing is not appropriate when training.We kindly ask that all gymnasts please wear either a full length t-shirt, or full length vest top with leggings, or shorts or over a leotard, or a full leotard. (The leotard can be short or long sleeved).
No Jewellery
We have a no jewellery policy for the safety of our gymnasts.
We have the right to ask a child not to participate in gymnastics if they cannot remove their jewellery
Click here to view the British Gymnastics policy which we follow.
LONG AND/OR FALSE NAILS
We kindly ask that gymnasts do not wear long false nails or keep long nails when training.
This is for their own safety.Wearing false acrylic nails or long nails can cause serious injury to both the gymnast and the coach supporting them.
TRIALS
IF YOU BOOK A TRIAL AND YOU CANNOT MAKE YOUR TRIAL DATE
Your first session is your trial.
You pay this when you book via the website.
The fee taken at registration is for your trial session ONLY in your chosen class.
If you miss your trial - (date of trial is in the email) you will need to book a new trial.
After your trial - You will be sent an email to ask you if you would like to join.
If we do not hear from you the space is released.
If you join - you will set up an automated payment for monthly instalments.
The fee also includes the £30.00 joining fee.
Recreational Gymnasts
- fees are taken termly
A pre -enrolment email will be sent about two weeks before fees go out, so you have time to cancel if you have pre-authorised payments
Invite Gymnasts
The fee will include one holding month extra - this allows you to give 4 weeks notice if you choose to leave us.
Your fees will keeping rolling - monthly - until to give us notice by email that you are leaving.
If you start attending sessions - please see our 'refunds terms and conditions' on our website.
All refunds incur a £5.00 admin fee with a 3% transaction fee.
The trial is to check you and your child are happy with the class and club. We welcome all abilities - we are a club for all!
An additional fee of £19.00 will need to be purchased for British Gymnastics Membership. This is paid direct to British Gymnastics once you join. Details will be given when you join
Even if you haven't attended sessions, any sessions that ran the period before you contact us - will be deducted from your refund.
office@northwoodgymnastics.co.uk
Please notify us any changes via email - office@northwoodgymnastics.co.uk
TERMLY ENROLMENT/CLASS CHANGES
During TERM TIME: As long as there is a place within the class you would like to change to, this can be done. If there are no spaces your child’s name will be added to our current members waiting list for the requested class and you will be contacted as soon as a space is available. Please email the venue's office if you would like to do this. office@northwoodgymnastics.co.uk. Please allow 5 working days for our office team to contact you.
Please note - once a member - we move children up to age appropriate classes if applicable each term - members are notified by email
RE- ENROLLING FOR THE FOLLOWING TERM:
CLASS CHANGES - When you re-enrol, if you would like to change class, as priority re-booking goes to current members of the class, you can request to change after the payment deadline. Please note that this is subject to spaces being available. Please note, that we ask you to pay for your current class to secure your space as we cannot guarantee availability. Please email the venue's office if you would like to do this.
Approx 4 weeks before the end of each term we will start to email a payment request for the coming term. Please make sure you receive this payment request via email and make the payment to secure your space. Any places not secured with payment by the deadline WILL be offered out to our waiting list. We always put a payment deadline date on the email so members are aware of when payment is due by.
All payments are via online to your chosen email address. It is your responsibility to ensure that this email address is correct and updated.
We no longer take payments via bank transfer or via post.
All children must be in a class suitable for their age. When they get old too old for a class they will be moved up to the next class as soon as there is a space.
LATE PAYMENT
Once the deadline has passed, your payment request will be deleted if you have not paid and your child will be removed from the class.
If a space is available and you are resent your payment request after the deadline. There will be a £5.00 late payment admin fee.
FEES NOT PAID, LATENESS and INAPPROPRIATE BEHAVIOUR
Northwood Gymnastics reserves the right to refuse entry to class/es if fees have not been paid, a gymnast arrives late or a gymnast behaves in an inappropriate manner. No refunds will be given.
CANCELLATION OF CLASSES & REFUND TERMS
In the unlikely event that Northwood Gymnastics cancels a class for reasons out of their control, where possible make up sessions will be provided. Only if this is not possible will a credit be offered.
Reasons out of control include access to hall by the school due to events being run at the school.
If applicable, this refund will be by bank transfer or a credit on your account when you rebook for the following term. We do not give cash refunds or cheque refunds.
PLEASE NOTE that where there are adverse weather conditions, all coaches will do their best to get to the club to run the class. It is only in the event that the school closes the hall for safety that sessions will be cancelled.
Please note we do not refund if your choose to keep your child off from gymnastics. (e.g. religious holidays where the school day would run as per normal on that day).
Refunds for Events
Holiday Clubs - We have a 48 hour cancellation policy. Any cancellations within 48 hours of the date booked will not be given a refund.
- if you give notice more than 48 hours before your session - for the session you cannot attend - a credit will be applied to your account for future holiday clubs or your session can be refunded.
* If your child is unwell, a doctors note MUST be provided for a refund.
* all refunds have a 3% transaction fee
- if you give notice less than 48 hours of your session - you will offered to carry over your holiday club to another date - no refunds or credits will be given.
Please email office@northwoodgymnastics.co.uk to rebook your session.
Competitions and Trial days - 24 hours minimum notice is required by email to office@northwoodgymnastics.co.uk to cancel a space. (Trial days and Competitions). If notice is given within 24 hours of an event then no refund is given.
All refunds incur a 3% transaction fee.
PAYMENTS ONLINE
All payments can only be made online or via card at the club
All payments are made via the platform - LOVEADMIN
We cannot accept back transfers direct to our accounts.
Please note - we do our best to ensure all payments are correct, but we please ask you to check your payment and email us if you are unsure of the amount taken. It is your responsibility to check all payments - thank you.
REFUNDING 48 Hours after your trial - CURRENT MEMBERS
You are only entitled to a refund 48 hours after your trial if you have medical reasons or injury. We will ask for a hospital note.
Medical notes must be presented within a week of the injury or incident to qualify for the refund.
We only refund for the sessions missed due to the illness or injury.
We also refund if you move house and location to another borough or country. where the time to commute is longer than one hour. Please contact us via email with your request and confirmation of your move.
Current members re-enrolling - You re only entitled to a refund BEFORE the term starts. After the term starts You are only entitled to a refund if you have medical reasons or injury. We will ask for a hospital note. We also refund if you move house and location to another borough or country. where the time to commute is longer than one hour. Please contact us via email with your request.
REFUNDS
- If your child chooses not to attend or your circumstances change so you can no longer attend which are not medical or due to moving out the area
We will refund you based on the following terms:
-Joining fee is non refundable
- British Gymnastics Membership is non refundable.
- The customer must request the refund in writing to our office@northwoodgymnastics.co.uk address
- Once receiving your request, your child will be removed from the class.
- A refund will only be given if the space is filled by another gymnast/customer. If a current member moves to this class, this does not qualify as filling the space, unless the space that they moved from is filled by a newly, enrolling paying member.
- The customer must contact the office address to see if the space has been filled. We will not contact you.
- Only the number of sessions left from when the space has been filled will be refunded. The refund will only be from the date the new member joins.
- The fees can only be refunded within the term the request is made. If a space is not filled by the end of that term, then a refund cannot be made.
- The above will cost a £5.00 admin fee
- Refunds will be sent via bank transfer
- For all refunds - all payments made via Gocardless or London and Zurich online will have a 3% transaction fee.
TRANSFERRING BETWEEN VENUES
Term time - Please contact the admin team to find out availability. Subject to spaces being available. - office@northwoodgymnastics.co.uk
Re-enrolling and transferring venues.
Current St Helen Members have priority booking for their St Helens classes up until payment deadline.
Current Northwood School members have priority booking for their Northwood School classes up until payment deadline.
After the deadline- current members have priority to change classes at their own venue. Subject to spaces being available.
The members of other venues, should they choose to change venue are offered the spaces next
Then the spaces get offered to the waiting list or goes live on the site.
LEAVING THE CLUB AND RETURNING MEMBERS
If you leave our club, we cannot hold your space unless the reason you leave is due to illness or injury. A doctors note needs to be sent to our office address . office@northwoodgymnastics.co.uk
If you choose to return the club, you will need to rejoin by emailing us. If no spaces are available, please resign up to the waiting list. After a year, you will need to repay the joining fee.
DATA PROTECTION
The information given by you will be used by us to process any class registration and for attending to you whilst you are at Northwood Gymnastics. If you do not want to receive our newsletters and details of our promotions please let us know via email.
All staff will have access to members phone numbers and medical information.
Any data that you provide will be held on a computer database protected by 2048-bit SSL encryption (unless you request otherwise in writing) accessible by authorised Club Officers for the purposes of club administration. Your details will be held for the duration of your membership and for a period of five years thereafter (unless you request otherwise in writing). The details will not be released to any third party.
PHOTOGRAPHY
Northwood Gymnastics may take photographs and video footage of those taking part in any Northwood Gymnastics activity and may use and/or store this media for coaching and / or promotional purposes. If you object to the use of these images please select the no box on your registration form or let us know in writing.
We ask parents and carers not to take photos of the children during the sessions
SPECIAL NEEDS & MEDICAL INFORMATION
If your child has more specific needs, it is your responsibility to discuss this with a Head Coach in addition to adding this information to the medical form, in your online account. Please ensure if your child has any serious medical issues that you have noted it on the form and made us aware of it.
It is the parents responsibility to advise the club of any medical condition or update of - which may affect their child when doing gymnastics.
ASTHMA and EPIPENS
For children with asthma, the parent must ensure that the inhaler is bought to the gym during every session. Coaches and staff will not administer an inhaler unless in an emergency situation presents, so it is important that children are able to confidently self-administer the inhaler or that parents remain near the gym at all times if the child is not able to do this
For children who need an Epipen - the parent must ensure that the inhaler is bought to the gym during every session. Coaches and staff will not administer an inhaler unless in an emergency situation presents, so it is important that children are able to confidently self-administer the epipen or that parents remain in near the gym at all times if the child is not able to do this.
SICKNESS VIRUS'
Sickness - Vomit and stomach virus' - Please allow 48 hours after a virus before returning to the club.
COVID-19 SYMPTOMS
No refunds are provided for children who are self-isolating.
CONSENT TO PARTAKE
I consent to my son/daughter taking part in gymnastics activities at Northwood Gymnastics, Northwood School Venue and St Helen's Venue. He/she have no undisclosed medical conditions that might endanger him/her self or others. I will inform the Head Coach on arrival of any change to the given medical information. I authorise Northwood Gymnastics to approve emergency medical treatment should the need arise.
My son/daughter/I will follow the directions of Northwood Gymnastics Staff at all times and demonstrate a high regard for safety and behaviour. I understand that Northwood Gymnastics may exclude any person acting against its interests.
Parents and guardians of students attending classes are required to acknowledge their acceptance of the terms and conditions. By checking the box on the online registration form when re-enrolling for each term you are taking the responsibility for each student.
By setting up automated payments you are in acceptance of the terms and conditions of Northwood Gymnastics.
Northwood Gymnastics reserves the right to change these terms and conditions at any time providing half a terms notice is given to students.